Detail publikačního výsledku

TQM and its role in Ensuring Competitiveness

BRYCHTA, K.

Originální název

TQM and its role in Ensuring Competitiveness

Anglický název

TQM and its role in Ensuring Competitiveness

Druh

Stať ve sborníku v databázi WoS či Scopus

Originální abstrakt

The aim of the paper is to analyse TQM as a factor influencing business performance. The paper presents core principles of TQM and some issues concerning TQM implementation. The core principles of TQM - continuous improvement and customer satisfaction are paid considerable attention in this paper, because they are vital in sustaining company's competitiveness in present competitive environment.

Anglický abstrakt

The aim of the paper is to analyse TQM as a factor influencing business performance. The paper presents core principles of TQM and some issues concerning TQM implementation. The core principles of TQM - continuous improvement and customer satisfaction are paid considerable attention in this paper, because they are vital in sustaining company's competitiveness in present competitive environment.

Klíčová slova v angličtině

TQM, continuous improvement, customer satisfaction, EFQM Model Excellence

Autoři

BRYCHTA, K.

Vydáno

27.05.2005

Nakladatel

VUT Brno, Fakulta podnikatelská

ISBN

80-214-2953-4

Strany počet

9

BibTex

@inproceedings{BUT18589,
  author="Karel {Brychta}",
  title="TQM and its role in Ensuring Competitiveness",
  year="2005",
  pages="9",
  publisher="VUT Brno, Fakulta podnikatelská",
  isbn="80-214-2953-4"
}