Detail publikačního výsledku

Customer Services offered by Manufacturers

KAŇOVSKÁ, L.

Originální název

Customer Services offered by Manufacturers

Anglický název

Customer Services offered by Manufacturers

Druh

Stať ve sborníku v databázi WoS či Scopus

Originální abstrakt

The aim of the paper is to find out which customer services are offered by electric equipment and electronic components manufacturers in the Czech Republic. The segment is extremely important for Czech industry nowadays, especially because of many companies being subcontractors for the car industry and mechanical engineering. The producers of electric equipment comply with the Czech industry classification CZ-NACE 27; the producers of electronic components are included in classification CZ-NACE 26.

Anglický abstrakt

The aim of the paper is to find out which customer services are offered by electric equipment and electronic components manufacturers in the Czech Republic. The segment is extremely important for Czech industry nowadays, especially because of many companies being subcontractors for the car industry and mechanical engineering. The producers of electric equipment comply with the Czech industry classification CZ-NACE 27; the producers of electronic components are included in classification CZ-NACE 26.

Klíčová slova

customer services, service offering, servitization, manufacturers of electrical equipment, manufacturers of electronic components, Czech Republic.

Klíčová slova v angličtině

customer services, service offering, servitization, manufacturers of electrical equipment, manufacturers of electronic components, Czech Republic.

Autoři

KAŇOVSKÁ, L.

Rok RIV

2016

Vydáno

07.10.2015

Nakladatel

Faculty of Business and Management, Brno University of Technology

Místo

Brno, Česká republika

ISBN

978-80-214-5226-8

Kniha

Perspectives of Business and Entrepreneurship Development

Strany od

70

Strany do

74

Strany počet

5

Plný text v Digitální knihovně

http://hdl.handle.net/

BibTex

@inproceedings{BUT117631,
  author="Lucie {Kaňovská}",
  title="Customer Services offered by Manufacturers",
  booktitle="Perspectives of Business and Entrepreneurship Development",
  year="2015",
  number="první",
  pages="70--74",
  publisher="Faculty of Business and Management, Brno University of Technology",
  address="Brno, Česká republika",
  isbn="978-80-214-5226-8"
}