Course detail

Quality Management

FP-KjpPAcad. year: 2026/2027

The course focuses on the issue of ensuring the quality of business processes, their regulation, establishing a stable and eligible production process. Students will acquire theoretical backgrounds and methodological procedures necessary for acquiring and acquiring knowledge in the field of preparation and self-assurance of processes implemented in the company.

Language of instruction

Czech

Number of ECTS credits

5

Assignment to study programme types

Bachelor's

Mode of study

Not applicable.

Entry knowledge

Fundamentals of organization company and managerial functions of the company, understanding the importance of customers in a market economy.

Rules for evaluation and completion of the course

Completion of the course in the presence form:
Credit:
a) presentation of the assigned task (team work)
b) preparation of the semester paper (team work).
Exam:
written form. The student receives two questions, for the answers of which he has a defined time period of 20 minutes. The exam is classified according to the ECTS scale.

Completion of the course for students with individual study:
Credit: preparation of the semester paper (individual work), which will be sent to the lecturer.
Exam: written form. The student receives two questions, for the answers of which he has a defined time period of 20 minutes. The exam is classified according to the ECTS scale.

Completion of the course in the distance form:
Credit: preparation of the semester paper (individual work), which will be sent to the lecturer..
Exam: test via e-learning. The exam is classified according to the ECTS scale.

Aims

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company. Also dealt with is mastering of modern management approaches to and methods of quality management necessary for management.

Students will have a clear idea of modern approaches to the quality management in a company.

Study aids

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

BARTES, František. Jakost v obchodní společnosti. Učební texty vysokých škol. Brno: CERM, 2022. ISBN 978-80-214-6083-6. (CS)

Recommended reading

FREHR, H.U. Total Quality Management. Brno: Unis publishing, 1995. 258 s. ISBN 3-446-17135-5. (EN)
NENADÁL, J. Měření v systémech managementu jakosti. 2. doplněné vydání, Praha: Management Press 2004. 335 s. ISBN 80-7261-110-0. (CS)

Classification of course in study plans

  • Programme BAK-EP Bachelor's 2 year of study, winter semester, compulsory, profile core courses

Type of course unit

 

Lecture

26 hours, optionally

Teacher / Lecturer

Syllabus

1. Introduction, basic concepts of quality, meaning of quality
2. Quality of the production process
3. Legislative requirements for quality
4. Process regulation
5. Process capability
6. Process performance measurement
7. Technical requirements for the product
8. Effectiveness of the quality control system
9. Product certification
10. 7 simple quality tools 
11. 7 management tools
12. Development trends
13. Summary and reserve

Exercise

13 hours, compulsory

Teacher / Lecturer

Syllabus

1. Introduction – importance in the market environment, assignment of tasks.
2. The quality of the production proces
3. Regulatory process
4. Process capability
5. The role of human factors in quality system
6. 7 simple tools of quality 
7. 7 management tools