Course detail

Quality Management

FP-BrkvPAcad. year: 2022/2023

The course focuses on the problems related to the quality management in industrial enterprises.

Language of instruction

Czech

Number of ECTS credits

5

Mode of study

Not applicable.

Guarantor

doc. Ing. František Bartes, CSc.

Department

Institute of Economics (ÚE)

Learning outcomes of the course unit

Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Prerequisites

Fundamentals of organization and managerial functions of the company, understanding the importance of customers in a market economy.

Co-requisites

Not applicable.

Planned learning activities and teaching methods

Lectures consist of an explanation of basic principles, methodology of the discipline, problems and their solutions.
Exercises promote the practical mastery of subject presented in lectures or assigned for individual study with the active participation of students.

Assesment methods and criteria linked to learning outcomes

Course completion:
Credit: elaboration of semester work.
Exam: The exam can have either:                                              a) a written form. The student receives two questions for which he has a limited time to answer. The exam is classified according to the ECTS scale.                                      b) form of test through e-learning. The exam is classified according to the ECTS scale. Students will be informed about the form of the exam at the beginning of the semester.

Completion of the course for students with individual study:
Credit: elaboration of a semester work, which will be sent to the lecturer.
Exam: The exam can have either:                                              a) a written form. The student receives two questions for which he has a limited time to answer. The exam is classified according to the ECTS scale.                                   b) form of test through e-learning. The exam is classified according to the ECTS scale. Students will be informed about the form of the exam at the beginning of the semester

Completion of the course in distance form:
Credit: elaboration of semester work.
Exam: test through e-learning. The exam is classified according to the ECTS scale.

Course curriculum

Introduction, basic concepts of quality, the importance of the quality of
Process capability
Regulatory process
The basics of metrology
Technical requirements on products
The effectiveness of the inspection system in quality
The human element in quality assurance of the production process
7 simple tools of quality
7 management tools
The relationship between the quality, productivity and performance
The trends in the development of quality

Work placements

Not applicable.

Aims

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company.

Specification of controlled education, way of implementation and compensation for absences

Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

BARTES, František. Jakost v obchodní společnosti. Učební texty vysokých škol. Brno: CERM, 2022. ISBN 978-80-214-6083-6. (CS)

Recommended reading

Veber, J. a kol. Řízení jakosti a ochrana spotřebitele. Praha: Grada, 2007. ISBN 978-80-247-1782-1.
MIZUNO, S. Řízení jakosti. Praha: Victoria Publishing, 1998.

eLearning

eLearning: currently opened course

Classification of course in study plans

  • Programme BAK Bachelor's

    branch BAK-EP , 2. year of study, summer semester, compulsory-optional

  • Programme BAK-PM Bachelor's, 3. year of study, summer semester, compulsory

Type of course unit

 

Lecture

20 hours, optionally

Teacher / Lecturer

doc. Ing. František Bartes, CSc.

Syllabus

Introduction, basic concepts of quality, meaning of quality.

Quality of the production process.

Process regulation.

Suitability.

Seven simple quality tools.

Seven tools of management.

Product certification.

Legislative quality requirements

The relationship between quality, productivity and performance.

Development trends in quality.

Exercise

10 hours, compulsory

Teacher / Lecturer

Ing. Jana Hornungová, Ph.D.

Syllabus

Introduction, basic concepts of quality, meaning of quality

Process regulation

Suitability

Seven simple quality tools

Seven tools of management

eLearning

eLearning: currently opened course