Czech

Not applicable.

Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Fundamentals of organization company and managerial functions of the company, understanding the importance of customers in a market economy.

Not applicable.

Lectures consist of an explanation of basic principles, methodology of the discipline, problems and their solutions.
Exercises promote the practical mastery of subject presented in lectures or assigned for individual study with the active participation of students.

Course completion:
Credit: elaboration of semester work.
Exam: written form. The student will receive two questions, the answers to which he has a limited time. The exam is classified according to the ECTS scale. In the case of a decision on the distance form, point 3 applies.

Completion of the course for students with individual study:
Credit: elaboration of a semester work, which will be sent to the lecturer.
Exam: written form. The student will receive two questions, the answers to which he has a limited time. The exam is classified according to the ECTS scale. In the case of a decision on the distance form, point 3 applies.

Completion of the course in distance form:
Credit: elaboration of semester work.
Exam: test through e-learning. The exam is classified according to the ECTS scale.

1. Introduction, basic concepts of quality, the importance of the quality of
2. Legislative requirements
3. The quality of the production proces
4. Performance measurement processes
5. Regulatory process
6. Process capability
7. Technical requirements for the product
8. The effectiveness of the control system of quality
9. The role of human factors in quality system
10. 7 simple tools of quality
11. 7 management tools
12. The relationship between the quality, productivity and performance
13. Development trends
The seminars are focused on practising the lectured topics and elaboration of case studies (both individually and in teams).

Not applicable.

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company. Also dealt with is mastering of modern management approaches to and methods of quality management necessary for management.

Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

Not applicable.

Not applicable.

VEBER, J. Řízení jakosti a ochrana spotřebitele. Praha: Grada Publishing, 2002. 164 s. ISBN 80-247-0194-4. (CS)

FREHR, H.U. Total Quality Management. Brno: Unis publishing, 1995. 258 s. ISBN 3-446-17135-5. (EN)
NENADÁL, J. Měření v systémech managementu jakosti. 2. doplněné vydání, Praha: Management Press 2004. 335 s. ISBN 80-7261-110-0. (CS)