Course detail

Quality Management

FP-BrkvPAcad. year: 2025/2026

The course focuses on the problems related to the quality management in industrial enterprises.

Language of instruction

Czech

Number of ECTS credits

5

Mode of study

Not applicable.

Entry knowledge

Fundamentals of organization and managerial functions of the company, understanding the importance of customers in a market economy.

Rules for evaluation and completion of the course

Credit: elaboration of semester work.
Exam: The exam can have either:  a written form. The student receives two questions for which he has a limited time to answer. The exam is classified according to the ECTS scale.                                     

In case of a pandemic:  form of test through e-learning. The exam is classified according to the ECTS scale. Students will be informed about the form of the exam at the beginning of the semester.

Completion of the course for students with individual study:
Credit: elaboration of a semester work, which will be sent to the lecturer.
Exam: The exam can have either: a written form. The student receives two questions for which he has a limited time to answer. The exam is classified according to the ECTS scale.                                   

In case of a pandemic: form of test through e-learning. The exam is classified according to the ECTS scale. Students will be informed about the form of the exam at the beginning of the semester
Completion of the course in distance form:
Credit: elaboration of semester work.
Exam: test through e-learning. The exam is classified according to the ECTS scale.

Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

Aims

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company.
Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Study aids

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

BARTES, František. Jakost v obchodní společnosti. Učební texty vysokých škol. Brno: CERM, 2022. ISBN 978-80-214-6083-6. (CS)

Recommended reading

MIZUNO, S. Řízení jakosti. Praha: Victoria Publishing, 1998.
Veber, J. a kol. Řízení jakosti a ochrana spotřebitele. Praha: Grada, 2007. ISBN 978-80-247-1782-1.

Elearning

Classification of course in study plans

  • Programme BAK-PM Bachelor's 3 year of study, summer semester, compulsory

Type of course unit

 

Lecture

20 hours, optionally

Teacher / Lecturer

Syllabus

Introduction, basic concepts of quality, meaning of quality

Process regulation.

Production process capability.

Product certification.

Human factor in ensuring the quality of the production process.

Controlling the effectiveness of the control system, process improvement.

7 simple quality tools.

7 management tools.

Relationship between quality, productivity and performance.

Development trends in quality.

Exercise

10 hours, compulsory

Teacher / Lecturer

Syllabus

Introduction. The Importance of Quality in the Market Environment

Process Regulation

Process Capability

Seven Simple Quality Tools Exercises

The Role of the Human Factor in a Quality System

Elearning