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FP-BDMSEAcad. year: 2025/2026
The emphasis is placed on the practical use of digital marketing instruments and social networking applications within the launch of innovative products to market.The significant aspect is also the application of system-analytical methods leading to a product line innovation and optimization of product and sevice attributes. The main aim is to enhance the competitiveness of a company within the SME business.
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Rules for evaluation and completion of the course
Lectures:Attendance at the lecture is not compulsory.
ExerciseParticipation in the exercises is compulsory. However, it is possible to have 3 unexcused absences. For further absences from the exercises, an electronic excuse slip must be entered into the system.
Part of the course will be devoted to project consultation and part will be given to students for independent teamwork on projects. A maximum of 60 points will be allowed for the projects as part of the assessment.
The remaining 40 points can be earned by students in a professional discussion on topics covered during the course.
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Elearning
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Syllabus
Quality Function Deployment – House of Quality for SaaSTranslating customer needs into product and marketing requirements for SaaS using the QFD method.
STDC Framework and Customer Behaviour in the Digital EnvironmentThe See–Think–Do–Care model for understanding customer behaviour and planning digital marketing activities.
Customer Journey MapMapping the customer journey, touchpoints, and customer emotions in the digital environment.
Digital Persona TwinA data-driven digital persona used for marketing personalization and customer behaviour prediction.
SEO Fundamentals – On-Site, Off-Site, and Technical FactorsOptimization of content, structure, and technical quality of websites for search engines.
Web Quality and Technical Marketing (Google Lighthouse)Evaluation of website performance, accessibility, and SEO using Google Lighthouse.
Web Analytics (Google Analytics)Analysis of website traffic and user behaviour using Google Analytics.
Key Digital Marketing MetricsCore digital marketing KPIs and their evaluation.
Social Media MarketingStrategies and content for social media platforms (Facebook, Instagram, TikTok, LinkedIn).
Video MarketingCreation and use of marketing videos for digital platforms.
Paid Social Media Advertising (Meta Business Suite)Creation, targeting, and evaluation of paid advertising campaigns on social media.
User Behaviour Analysis on Websites (Microsoft Clarity)Tracking user behaviour using heatmaps and session recordings.
How to Create an Effective Social Media Contest – A Practical GuideDesigning and running social media contests to increase user engagement.
Exercise