Course detail

Process management and modeling

FP-IpmmKAcad. year: 2023/2024

The course focuses on the analysis and design of business processes, including techniques for their modeling, design and management. Emphasis is placed on understanding the principles of process management.

Language of instruction

English

Number of ECTS credits

3

Mode of study

Not applicable.

Guarantor

doc. Ing. Miloš Koch, CSc.

Department

Institute of Informatics (ÚI)

Entry knowledge

Not applicable.

Rules for evaluation and completion of the course

Conditions for awarding the course-unit credit:
Successful elaborations of semester work in a pre-set deadline. Assesment A-E, F means no award. Semester work must be hand in at the last week of lessonning.

Conditions for passing an exam: Knowledge of taught topics and its practical application.Form of examination: oral examination. Part of exam is discussion about semester work. Assesment of semeset work will be partly accepted for the final assesment.
Control of results of individual work on assigned tasks.

Aims

The main objective of the course is to provide students with the theoretical background necessary for designing and managing business processes. To do this, it is necessary to understand the nature of process management and to master the UML and BPMN2 modeling language. Furthermore, students must understand what deficiencies in process control can occur and how they can be eliminated. They also need to understand the links between line management and process management and to identify ways of collision management - escalation.


Students acquire the theoretical foundations necessary for designing and managing business processes. For this, it is necessary to understand the essence of process control and master the modeling language UML and BMPN2. Furthermore, students will understand what deficiencies in process management can occur and how they can be eliminated.

Study aids

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

Podeswa H.: UML for the IT Business Analyst, 2nd Edition. Cengage Learning PTR, 2009. ISBN: 978-1598638684.
Kanisová H.: UML srozumitelně. Computer Press 2006 ISBN80-251-1083-4
Weske, M.: Business Process Management. Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, 2012. ISBN 3642286151
Damelio, R.: The Basics of Process Mapping. Routledge, 2 edition 2011. ISBN 978-1563273766

Recommended reading

Not applicable.

eLearning

eLearning: currently opened course

Classification of course in study plans

  • Programme MGR-IM-KS Master's, 2. year of study, summer semester, compulsory-optional

Type of course unit

 

Guided consultation in combined form of studies

12 hours, optionally

Teacher / Lecturer

doc. Ing. Miloš Koch, CSc.

Syllabus

1. Introduction
2. Processes
3. UML language
4. Process modeling
5. Process management
6. Process escalation
7. Process metrics
8. Services
9. Service management
10 Summary

eLearning

eLearning: currently opened course