Course detail
Fundamentals of Quality Management and Environment
FSI-BMKAcad. year: 2019/2020
This course provides students with information on the system of quality management (ČSN EN ISO 9001) and system of environment-oriented management (ČSN EN ISO 14001). Students get to understand the principles of the process approach to all activities performed within the system of quality management and learn to apply them also in the system of risk management. They also learn to measure the effectively of the processes and to obtain feedback for assessment of the satisfaction of customers. They understand the significance of the principle of continuous improvement of processes and the basics of management of the impacts of activities, products and services on the environment in accordance with the environmental policy and targets of an enterprise.
Language of instruction
Number of ECTS credits
Mode of study
Guarantor
Learning outcomes of the course unit
- the risks from the viewpoint of product (or service) quality assurance,
- the importance of the principle of continuous improvement of risk-reducing processes and
- the need to control the impact of activities, products and services on the environment.
Prerequisites
Co-requisites
Planned learning activities and teaching methods
Assesment methods and criteria linked to learning outcomes
Course curriculum
Work placements
Aims
Specification of controlled education, way of implementation and compensation for absences
Recommended optional programme components
Prerequisites and corequisites
Basic literature
SYNEK, M., KISLINGEROVÁ, E. a kol. (2010) Podniková ekonomika. 5.vyd. Praha:C.H.Beck. 502 s. ISBN 80-7400-336-3. (CS)
Zákon č. 22/1997 Sb. (aktuální znění) O technických požadavcích na výrobky
Recommended reading
Janků, M.: Evropská unie – právní system evropských společenství. Computer Press, Brno, 2003. ISBN 80-7226-806-6
JURAN, J. M.; GRYNA F. M.: Juran´s Quality Control Handbook. McGraw-Hill, Inc., New York, 1988
Nenadál, J. a kol.: Moderní management jakosti. Management Press, Praha, 2008
Reichholf, J.: Životní prostředí, Ekologie lidských sídel, Ikar Praha 1999, ISBN 80-7202-503-1 (CS)
Remtová, K.: Strategie podniku v péči o životní prostředí, Dobrovolné nástroje, VŠE Praha 2006, ISBN 80-245-1086-3 (CS)
Zákon č. 17/1992 Sb., o životním prostředí (CS)
Elearning
Classification of course in study plans
Type of course unit
Lecture
Teacher / Lecturer
Syllabus
2. Dimension of quality. Orientation at customer.
3. Orientation to processes and their control
4. Seven basic tools of quality management
5. Seven new tools of quality management
6. Interpretation of ISO 9000 series standards
7. Interpretation of ISO 9000 series standards - second part
8. Significance of the environmental management
9. Assessment of the environmental impacts of company processes
10. Interpretation of ISO 14000 series standards
11. Interpretation of ISO 14000 series standards
12. Process of continuous improvement
13. Presenation and defence of semestral project
Exercise
Teacher / Lecturer
Syllabus
2. Company goals, property and capital structure
3. Organizational context
4. Costs of quality
5. Risk analyses
6. Process mapping
7. Leadership
8. Environmental aspects
9. Obligatory duties of an organization
10. PDCA model
11. - 12. Semestral project of students on selected topics and discussion. Range of topics correlates with the themes of the lectures.
13. Presenation and defence of semestral projects.
Elearning