Course detail

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)

FIT-C3PAcad. year: 2019/2020

Overview of troubleshooting methodologies. Tools for troubleshooting: IOS diagnostistic tools, SNMP, Netflow, packet capturing. Troubleshooting switches, STP and VLAN networks. Troubleshooting EIGRP, OSPF, BGP and redistribution. Network management using Cisco IOS Security and Cisco IOS Firewall. IP telephony monitoring. Monitoring IPv6.

Language of instruction

Czech

Number of ECTS credits

Mode of study

Not applicable.

Guarantor

doc. Ing. Petr Matoušek, Ph.D., M.A.

Department

Department of Information Systems (UIFS)

Learning outcomes of the course unit

Students learns approaches and methodologies for network troubleshooting. Using Hands-on Labs they will troubleshoot switches and routers using various diagnostic tools and IoT services for troubleshooting. They will be able to troubleshoot STP, VLANs, routing protocols and network security.

Prerequisites

Sucessfull completion of CCNP ROUTE and CCNP SWITCH courses.

Co-requisites

Not applicable.

Planned learning activities and teaching methods

Not applicable.

Assesment methods and criteria linked to learning outcomes

  • Preparation and active participation at hands-on labs (max 36 points)
  • Challenge lab (max 20 points)
  • Skills test (max 34 points)
  • To obtain Certification of Completion, all module test must be completed + skills test and final exam score must be over 80%.

Exam prerequisites:
  • Active partication on all hands-on labs.
  • Half of points of all activity is required for credits.

Course curriculum

Not applicable.

Work placements

Not applicable.

Aims

The goal of the course is to learn students methodology and techniqies for Cisco networks diagnosis and troubleshooting. Students will apply troubleshooting techniques on practical management of routers and switches.

Specification of controlled education, way of implementation and compensation for absences

  • Preparation and active participation at all hands-on labs.
  • Completion of all module tests.
  • Missed classes are not replaced.

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

Not applicable.

Recommended reading

Electronic documents at Academy Online Portal.
Kevin Wallace: CCNP TSHOOT 642-832 Official Certification Guide, Cisco Press, 2010.
Lecture notes in English.

Classification of course in study plans

  • Programme IT-MSC-2 Master's

    branch MMI , 0 year of study, summer semester, elective
    branch MBI , 0 year of study, summer semester, elective
    branch MSK , 0 year of study, summer semester, compulsory-optional
    branch MMM , 0 year of study, summer semester, elective
    branch MBS , 0 year of study, summer semester, elective
    branch MPV , 0 year of study, summer semester, elective
    branch MIS , 0 year of study, summer semester, elective
    branch MGM , 0 year of study, summer semester, elective
    branch MIN , 0 year of study, summer semester, elective

  • Programme MITAI Master's

    specialization NNET , 0 year of study, summer semester, elective

Type of course unit

 

Laboratory exercise

52 hod., compulsory

Teacher / Lecturer

Ing. Matěj Grégr, Ph.D.
Ing. Vladimír Veselý, Ph.D.

Syllabus

  1. Introduction to troubleshooting. Methodologies.
  2. Tools for troubleshooting. IOS Diagnostic Tools, Packet Capturing, SNMP, Netflow.
  3. Troubleshooting VLAN and STP.
  4. Troubleshooting switches and routers, inter-VLAN routing, HSRP, VRRP and GLBP.
  5. Troubleshooting routing protocols EIGRP and OSPF.
  6. Troubleshooting routing protocol BGP. Performance optimization.
  7. Troubleshooting Cisco devices. Cisco IOS Security. Cisco IOS Firewall. ACLs.
  8. Troubleshooting NAT and DHCP.
  9. Troubleshooting Voice over IP and Video over IP.
  10. Troubleshooting IPv6, configuration, tunneling, routing using OSPFv3 and RIPng.
  11. Troubleshooting applications using Netflow, IP SLA, QoS and NBAR.
  12. Troubleshooting VPN networks.
  13. Skills test. Final Exam.