Course detail
Quality Management
FP-KjpPAcad. year: 2017/2018
The course focuses on the problems related to the quality management in industrial enterprises as well as in the companies providing services.
Language of instruction
Number of ECTS credits
Mode of study
Guarantor
Department
Learning outcomes of the course unit
Prerequisites
Co-requisites
Planned learning activities and teaching methods
Exercises promote the practical mastery of subject presented in lectures or assigned for individual study with the active participation of students.
Assesment methods and criteria linked to learning outcomes
To obtain the credit it is required:
a) Active participation in the exercises - the teacher evaluates
b) Recognized seminar work.
Examination:
The exam has a written form. Only those students who have written credit in the IS are eligible to participate.
The exam consists of three theoretical open questions, the answer time is 30 minutes. It is evaluated:
a) Proper identification of the problem
b) The method and scope of the problem with emphasis on its explanation.
The answer to each question is evaluated separately. The final score is given by the arithmetic mean. The exam is classified according to the ECTS scale. Incorrect and unreadable responses are considered as inappropriate.
Course curriculum
Introduction, basic concepts of quality, the importance of the quality of
Legislative requirements
The quality of the production proces
Performance measurement processes
Regulatory process
Process capability
Technical requirements for the product
The effectiveness of the control system of quality
The role of human factors in quality system
7 simple tools of quality
7 management tools
The relationship between the quality, productivity and performance
Development trends
The seminars are focused on practising the lectured topics and elaboration of case studies (both individually and in teams).
Work placements
Aims
Specification of controlled education, way of implementation and compensation for absences
Recommended optional programme components
Prerequisites and corequisites
Basic literature
Recommended reading
NENADÁL, J. Měření v systémech managementu jakosti. 2. doplněné vydání, Praha: Management Press 2004. 335 s. ISBN 80-7261-110-0. (CS)
Classification of course in study plans
Type of course unit
Lecture
Teacher / Lecturer
Syllabus
Introduction, basic concepts of quality, the importance of the quality
Legislative requirements
The quality of the production proces
Performance measurement processes
Regulatory process
Process capability
Technical requirements for the product
The effectiveness of the control system of quality
The role of human factors in quality system
7 simple tools of quality
7 management tools
The relationship between the quality, productivity and performance
Development trends
Exercise
Teacher / Lecturer
Syllabus
The quality of the production proces
Regulatory process
Process capability
The role of human factors in quality system
7 simple tools of quality
7 management tools