The objective of the thesis was to create a simulation of the current state of dispatch
workstations, thereby verifying the validity of the model. In addition, a variant with an
increased volume of dispatched articles was tested on the model. The model met all
requirements and the effective time of operators increased by 4.27%. Subsequently, 2 possible
future scenarios of consolidating workstations into individual dispatches were simulated.
Dispatch workstation M proved to be inadequate due to the impossibility of expanding the
workstation area. Expedition workstation B proved to be suitable because it is possible to move
the neighboring workstation and thereby gain additional space. During the consolidation of
workstations, a potential labor saving of up to 3 operators and one forklift was identified. The
total financial savings over a two-year outlook were set at 3 475 202 CZK. At the same time,
the consolidation resulted in a theoretical area savings of 434 m². Additionally, it was
recommended to conduct further analysis to determine the necessity of structural
modifications. The consolidation of dispatch workstations was recommended for
implementation. The last simulation model was to verify the maximum monthly capacity in
case of introducing a second shift. The total number of expedited items was determined by the
simulation at 5 471. Introducing a second shift in the current state does not make financial
sense. For further investigation, it was recommended to create additional simulation models
that combine the consolidation of workstations and the introduction of a second shift.