Course detail

Process Management

FP-BpmPAcad. year: 2023/2024

The course provides information about process modelling, analysis of processes, their optimisation and management. The course also addresses the problem of IS/IT support of process management. Introduces the architecture of process maps. It also informs on the links to the organizational structure of the business entity.

Language of instruction


Number of ECTS credits


Mode of study

Not applicable.

Entry knowledge

Knowledge of management of production and non-production companies. Basic knowledge of information technology products. Logical thinking.

Rules for evaluation and completion of the course

In order to be awarded the credit, it is mandatory to prepare all assigned case studies assigned in the exercise, including two individual individual tasks.
The exam is conducted in the form of an oral exam - open questions. The final evaluation will take into account the student's work throughout the semester and the individual tasks.
Conditions for students with an individual study plan: credit is awarded for the elaboration of individually assigned case studies and one individual task. The exam is conducted in the form of an oral exam - open questions and presentation of an independently prepared task.
Attendance at lectures is recommended but is necessery for prepare to seminars. Attendance at seminars is compulsory and controlled. Absence from seminars can be compensated for via consultations with the tutor.


The objective of the course is to make students familiar with analyse, design and management of processes to achieve high efficiency and fullfiled quality requirements.
Students will learn how to analyse problems. They will master the method of approaching the problem of optimisation and management of company processes.

Study aids

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

ŘEPA, V. Procesně řízená organizace. 1. vyd. Praha : Grada, 2012. 301 s. ISBN 978-80-247-4128-4. (CS)
HAMMER, M., CHAMPY, J.: Reengineering – radikální proměna firmy. Manifest revoluce v podnikání. 3.vyd. Management Press, Praha 2000. 212 s. ISBN 80-7261-028-7 (CS)
GRASSEOVÁ, M. a kol. Procesní řízení ve veřejném i soukromém sektoru. 1. vyd. Brno : Computer Press, 2008. 266 s. ISBN 978-80-251-1987-7. (CS)
SVOZILOVÁ, A. Zlepšování podnikových procesů. 1. vyd. Praha : Grada, 2011. 223 s. ISBN 978-80-247-3938-0. (CS)
FIŠER, R. Procesní řízení pro manažery: jak zařídit, aby lidé věděli, chtěli, uměli i mohli. 1. vyd. Praha: Grada, 2014, 173 s. ISBN 978-80-247-5038-5.

Recommended reading

Not applicable.


Classification of course in study plans

  • Programme BAK-PM Bachelor's, 2. year of study, winter semester, compulsory

Type of course unit



26 hours, optionally

Teacher / Lecturer


Determination of term process, basic characteristics of processes in company
- Process description and definition
- Type of process classification
- Process modelling
- Principles of process engineering
- Analyse of processes, process improvement
- Models of process quality evaluation
- Information support of company processes

Laboratory exercise

26 hours, compulsory

Teacher / Lecturer


Case study processing of processes
Demonstration of software focused to description and modelling of processes
The processing of the case studies will be used ARIS software product