Course detail

Fundamentals of Quality Management and Environment

FSI-BMKAcad. year: 2022/2023

This course provides students with information on the system of quality management (ČSN EN ISO 9001) and system of environment-oriented management (ČSN EN ISO 14001). Students get to understand the principles of the process approach to all activities performed within the system of quality management and learn to apply them also in the system of risk management. They also learn to measure the effectively of the processes and to obtain feedback for assessment of the satisfaction of customers. They understand the significance of the principle of continuous improvement of processes and the basics of management of the impacts of activities, products and services on the environment in accordance with the environmental policy and targets of an enterprise.

Language of instruction

Czech

Number of ECTS credits

5

Mode of study

Not applicable.

Learning outcomes of the course unit

The graduate acquires the ability to perceive:
- risk from the perspective of ensuring the quality of the product (product or service),
- the importance of the principle of continuous process improvement in reducing risk,
- the need to manage the environmental impact of their activities, products and services,
- the need to manage safe ways of working and the use of safe work equipment.

Prerequisites

General economic awareness is assumed, as well as knowledge of technology, mathematics and physics to the extent usual for the relevant year of the Bachelor's degree.

Co-requisites

Not applicable.

Planned learning activities and teaching methods

The course is taught through lectures explaining the basic principles and theory of the discipline. Exercises are focused on practical topics presented in lectures. According to the possibility of teaching can be organized lectures for students by practitioners and excursions to companies focused on activities related to the course content.

Assesment methods and criteria linked to learning outcomes

Students must defend a semestral project on a given topic.

Test consisting of 25 questions (max. 25points).
Rating: 24,50 points or more A; 23,50 points or more B; 22 points or more C; 20 points or more D; 18 points or more E

Course curriculum

Not applicable.

Work placements

Not applicable.

Aims

The aim of the course is to provide students with the most important theoretical knowledge supplemented with concrete examples and methods of application enabling them to understand the meaning and tasks of quality and environmental management and OSH management. To lead students to acquire knowledge about the internal and external environment of the organization and to learn to use the methods and tools of quality management.

Specification of controlled education, way of implementation and compensation for absences

The attendance at seminars is compulsory. Lectures are voluntary. 

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

SYNEK, M., KISLINGEROVÁ, E. a kol. (2010) Podniková ekonomika. 5.vyd. Praha:C.H.Beck. 502 s. ISBN 80-7400-336-3. (CS)
Zákon č. 22/1997 Sb. (aktuální znění) O technických požadavcích na výrobky
ČSN EN ISO 14001:2016 Systémy environmentálního managementu - Požadavky s návodem k použití; ÚNMZ, Praha, 2016 (CS)
ČSN EN ISO 9001:2018 Systémy managementu kvality - Požadavky (CS)
ČSN EN ISO 9000:2016 Systémy managementu kvality - Základní principy a slovník (CS)

Recommended reading

JURAN, J. M.; GRYNA F. M.: Juran´s Quality Control Handbook. McGraw-Hill, Inc., New York, 1988
Nenadál, J. a kol.: Moderní management jakosti. Management Press, Praha, 2008
Janíček, L. a kol: Evropská unie – instituce, ekonomická, bezpečnostní a sociální politika. Computer Press, Brno, 2003. ISBN 80-7226-819-8
Janků, M.: Evropská unie – právní system evropských společenství. Computer Press, Brno, 2003. ISBN 80-7226-806-6
Remtová, K.: Strategie podniku v péči o životní prostředí, Dobrovolné nástroje, VŠE Praha 2006, ISBN 80-245-1086-3 (CS)
Zákon č. 17/1992 Sb., o životním prostředí (CS)
Reichholf, J.: Životní prostředí, Ekologie lidských sídel, Ikar Praha 1999, ISBN 80-7202-503-1 (CS)

Classification of course in study plans

  • Programme B-VTE-P Bachelor's, 1. year of study, winter semester, compulsory

  • Programme B-STR-P Bachelor's

    specialization KSB , 2. year of study, winter semester, compulsory

  • Programme CŽV Lifelong learning

    branch CZV , 1. year of study, winter semester, compulsory

Type of course unit

 

Lecture

26 hours, optionally

Teacher / Lecturer

Syllabus

1. Introduction to course - basic terminology and definitions
2. Dimension of quality. Orientation at customer.
3. Orientation to processes and their control
4. Seven basic tools of quality management
5. Seven new tools of quality management
6. Interpretation of ISO 9000 series standards
7. Interpretation of ISO 9000 series standards - second part
8. Significance of the environmental management
9. Assessment of the environmental impacts of company processes
10. Interpretation of ISO 14000 series standards
11. Interpretation of ISO 14000 series standards
12. Process of continuous improvement
13. Laboratory accreditation and testing

Exercise

26 hours, compulsory

Teacher / Lecturer

Syllabus

1. Basic terminology, economics, environment, business and quality
2. Company goals, property and capital structure
3. Organizational context
4. Costs of quality
5. Risk analyses
6. Process mapping
7. Leadership
8. Environmental aspects
9. Obligatory duties of an organization
10. PDCA model
11. - 12. Semestral project of students on selected topics and discussion. Range of topics correlates with the themes of the lectures.
13. Presenation and defence of semestral projects.