Course detail

Quality Management

FP-BrkvPAcad. year: 2021/2022

The course focuses on the problems related to the quality management in industrial enterprises.

Language of instruction

Czech

Number of ECTS credits

5

Mode of study

Not applicable.

Learning outcomes of the course unit

Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Prerequisites

Fundamentals of organization and managerial functions of the company, understanding the importance of customers in a market economy.

Co-requisites

Not applicable.

Planned learning activities and teaching methods

Lectures consist of an explanation of basic principles, methodology of the discipline, problems and their solutions.
Exercises promote the practical mastery of subject presented in lectures or assigned for individual study with the active participation of students.

Assesment methods and criteria linked to learning outcomes

Course completion:
Credit: elaboration of semester work.
Exam: written form. The student will receive two questions, the answers to which he has a limited time. The exam is classified according to the ECTS scale.

Completion of the course for students with individual study:
Credit: elaboration of a semester work, which will be sent to the lecturer.
Exam: written form. The student will receive two questions, the answers to which he has a limited time. The exam is classified according to the ECTS scale.

Completion of the course in distance form:
Credit: elaboration of semester work.
Exam: test through e-learning. The exam is classified according to the ECTS scale.

Course curriculum

Introduction, basic concepts of quality, the importance of the quality.

Legislative requirements.

The quality of the production proces.
Regulatory proces.

Process capability.
Product certification.
7 simple tools of quality.
7 management tools.
The relationship between the quality, productivity and performance.
The trends in the development of quality.

Work placements

Not applicable.

Aims

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company.

Specification of controlled education, way of implementation and compensation for absences

Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

Not applicable.

Recommended reading

Veber, J. a kol. Řízení jakosti a ochrana spotřebitele. Praha: Grada, 2007. ISBN 978-80-247-1782-1.
MIZUNO, S. Řízení jakosti. Praha: Victoria Publishing, 1998.

eLearning

Classification of course in study plans

  • Programme BAK Bachelor's

    branch BAK-EP , 2. year of study, summer semester, compulsory-optional

  • Programme BAK-PM Bachelor's, 3. year of study, summer semester, compulsory

Type of course unit

 

Lecture

20 hours, optionally

Teacher / Lecturer

Syllabus

Introduction, basic concepts of quality, the importance of the quality.

Legislative requirements.

The quality of the production proces.
Regulatory proces.

Process capability.
Product certification.
7 simple tools of quality.
7 management tools.
The relationship between the quality, productivity and performance.
The trends in the development of quality.

Exercise

10 hours, compulsory

Teacher / Lecturer

Syllabus

Introduction, basic concepts of quality, the importance of quality
Legislative quality requirements.
Quality of the production process
Basics of metrology.
Process regulation.
Eligibility of the process.
Product certification.
Human factor in quality assurance of the production process.
Checking the effectiveness of the control system, improving processes.
7 simple quality tools.
7 management tools.
The relationship between quality, productivity and performance.
Development trends in quality

eLearning