Students will have a clear idea of modern approaches to the quality management in a company, including the most frequently used quality management systems, namely according to the standards ISO 9000, TQM and EFQM.

Fundamentals of organization and managerial functions of the company, understanding the importance of customers in a market economy.

Not applicable.

Not applicable.

Veber, J. a kol. Řízení jakosti a ochrana spotřebitele. Praha: Grada, 2007. ISBN 978-80-247-1782-1.
MIZUNO, S. Řízení jakosti. Praha: Victoria Publishing, 1998.

Lectures consist of an explanation of basic principles, methodology of the discipline, problems and their solutions.
Exercises promote the practical mastery of subject presented in lectures or assigned for individual study with the active participation of students.

Course completion:
Credit: elaboration of semester work.
Exam: written form. The student will receive two questions, the answers to which he has a limited time. The exam is classified according to the ECTS scale.

Completion of the course for students with individual study:
Credit: elaboration of a semester work, which will be sent to the lecturer.
Exam: written form. The student will receive two questions, the answers to which he has a limited time. The exam is classified according to the ECTS scale.

Completion of the course in distance form:
Credit: elaboration of semester work.
Exam: test through e-learning. The exam is classified according to the ECTS scale.

Czech

Not applicable.

Introduction, basic concepts of quality, the importance of the quality.

Legislative requirements.

The quality of the production proces.
Regulatory proces.

Process capability.
Product certification.
7 simple tools of quality.
7 management tools.
The relationship between the quality, productivity and performance.
The trends in the development of quality.

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company.

Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

10 hours, compulsory

eLearning: currently opened course