Course detail

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)

FIT-C3PAcad. year: 2020/2021

Overview of troubleshooting methodologies. Tools for troubleshooting: IOS diagnostistic tools, SNMP, Netflow, packet capturing. Troubleshooting switches, STP and VLAN networks. Troubleshooting EIGRP, OSPF, BGP and redistribution. Network management using Cisco IOS Security and Cisco IOS Firewall. IP telephony monitoring. Monitoring IPv6.

Guarantor

doc. Ing. Petr Matoušek, Ph.D., M.A.

Department

Department of Information Systems (UIFS)

Learning outcomes of the course unit

Students learns approaches and methodologies for network troubleshooting. Using Hands-on Labs they will troubleshoot switches and routers using various diagnostic tools and IoT services for troubleshooting. They will be able to troubleshoot STP, VLANs, routing protocols and network security.

Prerequisites

Sucessfull completion of CCNP ROUTE and CCNP SWITCH courses.

Co-requisites

Not applicable.

Recommended optional programme components

Not applicable.

Literature

Lecture notes in English.
Electronic documents at Academy Online Portal.
Kevin Wallace: CCNP TSHOOT 642-832 Official Certification Guide, Cisco Press, 2010.

Planned learning activities and teaching methods

Not applicable.

Assesment methods and criteria linked to learning outcomes

  • Preparation and active participation at hands-on labs (max 36 points)
  • Challenge lab (max 20 points)
  • Skills test (max 34 points)
  • To obtain Certification of Completion, all module test must be completed + skills test and final exam score must be over 80%.

Exam prerequisites:
  • Active partication on all hands-on labs.
  • Half of points of all activity is required for credits.

Language of instruction

Czech

Work placements

Not applicable.

Aims

The goal of the course is to learn students methodology and techniqies for Cisco networks diagnosis and troubleshooting. Students will apply troubleshooting techniques on practical management of routers and switches.

Specification of controlled education, way of implementation and compensation for absences

  • Preparation and active participation at all hands-on labs.
  • Completion of all module tests.
  • Missed classes are not replaced.

Classification of course in study plans

  • Programme IT-MGR-2 Master's

    branch MSK , any year of study, winter semester, 5 credits, compulsory-optional

  • Programme MITAI Master's

    specialization NADE , any year of study, winter semester, 5 credits, elective
    specialization NBIO , any year of study, winter semester, 5 credits, elective
    specialization NGRI , any year of study, winter semester, 5 credits, elective
    specialization NNET , any year of study, winter semester, 5 credits, elective
    specialization NVIZ , any year of study, winter semester, 5 credits, elective
    specialization NCPS , any year of study, winter semester, 5 credits, elective
    specialization NSEC , any year of study, winter semester, 5 credits, elective
    specialization NEMB , any year of study, winter semester, 5 credits, elective
    specialization NHPC , any year of study, winter semester, 5 credits, elective
    specialization NISD , any year of study, winter semester, 5 credits, elective
    specialization NIDE , any year of study, winter semester, 5 credits, elective
    specialization NISY , any year of study, winter semester, 5 credits, elective
    specialization NMAL , any year of study, winter semester, 5 credits, elective
    specialization NMAT , any year of study, winter semester, 5 credits, elective
    specialization NSEN , any year of study, winter semester, 5 credits, elective
    specialization NVER , any year of study, winter semester, 5 credits, elective
    specialization NSPE , any year of study, winter semester, 5 credits, elective

Type of course unit

 

Laboratory exercise

52 hours, compulsory

Teacher / Lecturer

Ing. Matěj Grégr, Ph.D.
Ing. Vladimír Veselý, Ph.D.

Syllabus

  1. Introduction to troubleshooting. Methodologies.
  2. Tools for troubleshooting. IOS Diagnostic Tools, Packet Capturing, SNMP, Netflow.
  3. Troubleshooting VLAN and STP.
  4. Troubleshooting switches and routers, inter-VLAN routing, HSRP, VRRP and GLBP.
  5. Troubleshooting routing protocols EIGRP and OSPF.
  6. Troubleshooting routing protocol BGP. Performance optimization.
  7. Troubleshooting Cisco devices. Cisco IOS Security. Cisco IOS Firewall. ACLs.
  8. Troubleshooting NAT and DHCP.
  9. Troubleshooting Voice over IP and Video over IP.
  10. Troubleshooting IPv6, configuration, tunneling, routing using OSPFv3 and RIPng.
  11. Troubleshooting applications using Netflow, IP SLA, QoS and NBAR.
  12. Troubleshooting VPN networks.
  13. Skills test. Final Exam.