Course detail
Marketing
FEKT-MMKGAcad. year: 2016/2017
Modern conception of marketing, basic presumptions for its application, basis of marketing conception in business and its realization tools. Marketing mix. Marketing company strategy. Marketing features in basic market segments.
Language of instruction
Number of ECTS credits
Mode of study
Department
Learning outcomes of the course unit
Work effectively. Take responsibility for their own continuous learning and self-development. Decide upon and focus on achieving key study objectives. Use analytical and conceptual thinking in carrying out study tasks. Exhibit skills of oral, written and technological communication.
Prerequisites
Co-requisites
Planned learning activities and teaching methods
Assesment methods and criteria linked to learning outcomes
Course curriculum
Market, market segmentation, strategies based on segmentation
Specific features of marketing in service sector
Customer - expectations, satisfaction
Competition - types of competition, competition vs. Cooperation
Porter´s five forces model
Marketing mix elements - product, price, place, promotion
Marketing research
Marketing audit
Contemporary trends in marketing (CRM, e-commerce, ...)
Work placements
Aims
Specification of controlled education, way of implementation and compensation for absences
Recommended optional programme components
Prerequisites and corequisites
Basic literature
FREEMANTLE, D.: Bezkonkurenční služby zákazníkům. Praha, Manageent press, 1996
GLANZ, B.: Jak získat věrné zákazníky. Praha, Grada Publishing, 1996
CHALUPSKÝ, V.: Kapitoly z marketingu. VUT Brno, 1994
JANEČKOVÁ, L.: Marketing služeb. Slezská Universita, Karvin 1996
KOTLER, P.: Marketing management. Praha, Victoria Publishing, 1992
KOTLER, P.: Marketing podle Kotlera. Praha, Management Press, 2000
Recommended reading
Classification of course in study plans
- Programme EEKR-M Master's
branch M-MEL , 1 year of study, summer semester, elective interdisciplinary
branch M-EVM , 1 year of study, summer semester, compulsory - Programme EEKR-M Master's
branch M-MEL , 2 year of study, summer semester, elective interdisciplinary
branch M-EVM , 2 year of study, summer semester, compulsory - Programme EEKR-CZV lifelong learning
branch EE-FLE , 1 year of study, summer semester, compulsory
Type of course unit
Lecture
Teacher / Lecturer
Syllabus
Market, market segmentation, strategies based on segmentation
Specific features of marketing in service sector
Customer - expectations, satisfaction
Competition - types of competition, competition vs. Cooperation
Porter´s five forces model
Marketing mix elements - product, price, place, promotion
Marketing research
Marketing audit
Contemporary trends in marketing (CRM, e-commerce, ...)
Fundamentals seminar
Teacher / Lecturer
Syllabus
Bases of marketing
Assessment of market volume and market share.
Test No. 1 - Package
Analysis of assortment cross
Case study - introduction of product to market
Portfolio analysis
Test No. 2 -- Test of Price Sensibility
Presentation of seminary assignment results
Distribution
Support of sale, sale places
Case study - Telemarketing