Course detail

Internal corporate communication technology

FP-TVKAcad. year: 2015/2016

The course familiarizes students with the unification of the various types of communication (mail, telecommunications, audio, video, text, conferences, document sharing), due to their automation and unification of these communication technologies to increase the availability of people, increasing the information value of communication and increase efektivikty processes in an organization.

Language of instruction

Czech

Number of ECTS credits

5

Mode of study

Not applicable.

Learning outcomes of the course unit

The course familiarizes students with the unification of the various types of communication (mail, telecommunications, audio, video, text, conferences, document sharing), due to their automation and unification of these communication technologies to increase the availability of people, increasing the information value of communication and increase efektivikty processes in an organization.

Prerequisites

Secondary school knowledge of informatics and knowledge of operating, database and office systems and internet applications using.

Co-requisites

Not applicable.

Planned learning activities and teaching methods

The course contains lectures that explain basic principles, problems and methodology of the discipline, and exercises that promote the practical knowledge of the subject presented in the lectures.

Assesment methods and criteria linked to learning outcomes

It will be specified by teacher.

Course curriculum

Groupware - e-mail, scheduling, contacts, task management
Instant messaging integration groupware
Audio and video communication, its connection to the fixed and mobile networks, voice mail
Audio, video conferencing, sharing of resources
Automation communications
Traceability means of unified communications to CRM, intranet

Work placements

Not applicable.

Aims

The aim of the course is to acquaint students with basic concepts and technologies, internal communications (groupware, unified communications). The course familiarizes students with the unification of the various types of communication (mail, telecommunications, audio, video, text, conferences, document sharing), due to their automation and unification of these communication technologies to increase the availability of people, increasing the information value of communication and increase efektivikty processes in an organization.

Specification of controlled education, way of implementation and compensation for absences

It will be specified by teacher.

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

Jordán V., Ondrák V.: Infrastruktura komunikačních systémů II., Kritické aplikace, Akademické nakladatelství CERM, s.r.o., 2015, ISBN 978-80-214-5240-4 (CS)
Jordán V., Ondrák V.: Infrastruktura komunikačních systémů I., Univerzální kabelážní systémy, 2. rozšířené vydání, Akademické nakladatelství CERM, s.r.o., 2015, ISBN 978-80-214-5115-5 (CS)

Recommended reading

Not applicable.

Classification of course in study plans

  • Programme BAK-MIn Bachelor's

    branch BAK-MIn , 3. year of study, summer semester, compulsory

Type of course unit

 

Lecture

20 hours, optionally

Teacher / Lecturer

Exercise

20 hours, compulsory

Teacher / Lecturer