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SOLČANSKÝ, M.; MILICHOVSKÝ, F.; SYCHROVÁ, L.
Original Title
Study of measuring marketing effectiveness
English Title
Type
Paper in proceedings (conference paper)
Original Abstract
The main purpose of this work is to find metric from reviewed studies which organization use to measuring own marketing activities with following separating into financial metrics and non-financial metrics. The paper presents advance in useable metrics, especially financial and non-financial metrics. Selected studies, focusing on different branches and different metrics, were analyzed by the authors. The results of the study are describing relevant metrics to prove efficiency in varied types of organizations in connection with marketing effectiveness. The studies also outline the potential methods for further research focusing on the application of metrics in a diverse environment. The paper also discusses practical researches by marketing specialists.
English abstract
Keywords
measuring effectiveness; performance; financial metrics; non-financial metrics; benchmarking
Key words in English
Authors
RIV year
2011
Released
10.03.2011
Publisher
Mendel University of Brno, Faculty of Business and Economics
Location
Brno
ISBN
978-80-87106-40-2
Book
Enterprise and Competitive Environment
Pages from
822
Pages to
837
Pages count
16
BibTex
@inproceedings{BUT35216, author="Marek {Solčanský} and František {Milichovský} and Lucie {Jedličková}", title="Study of measuring marketing effectiveness", booktitle="Enterprise and Competitive Environment", year="2011", pages="822--837", publisher="Mendel University of Brno, Faculty of Business and Economics", address="Brno", isbn="978-80-87106-40-2" }