Course detail

Information Support of Processes

FP-SippKAcad. year: 2022/2023

The course is focused on making students familiar with important processes on business areas, their analysis and design of effective support in information systems and using advanced technologies leading to digitalization of business processes.

Language of instruction


Number of ECTS credits


Mode of study

Not applicable.

Learning outcomes of the course unit

Students will be able orientation of IT/ICT support of company processes. They will be able to creatively participate in automation and effective improvement of all processes in company.


Successful completion of the course is conditional on the knowledge of planning and managing of manufacturing processes, basic knowledge of statistics, production systems analysis and ERP systems.


Not applicable.

Planned learning activities and teaching methods

The course contains lectures that explain basic principles, problems and methodology of the discipline, and exercises that promote the practical knowledge of the subject presented in the lectures.

Assesment methods and criteria linked to learning outcomes

The course-unit credit is awarded on condition of having attended practicals, presentation of semestr project and grading of credit test (min. 60 point).

Course curriculum

Introdution to processes in company, information strategy
Process modelling, tools and methodology
Information support of product lifecycle management - PLM systems
Information support of operational management - MES systems
Integration of information systems
Digital factory
Intelligent factory
Practicals are focused to practical application of lectures topics, application of methodology of computer process suport, modelling of company processes using discrete event simulation.

Work placements

Not applicable.


The objective of course is to make students familiar with principles, analytical tools, modelling tools and managing of company processes. The course is also addresses the problem of support of company processes linked to information systems and technologies through their life cycle.

Specification of controlled education, way of implementation and compensation for absences

Attendance at specified lectures is compulsory, attendance of remaining lectures is not compulsory, but is recommended. Attendance at seminars is compulsory and controled. Absence from seminars can be compensated for consultations with the tutor.

Recommended optional programme components

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

BANKS, Jerry. Discrete-event system simulation. 4th ed. Upper Saddle River: Pearson Prentice Hall, 2005, xvi, 608 s. : il. ISBN 0-13-144679-7.
DUMAS, Marlon. Fundamentals of Business Process Management. 2nd ed. 2018. ISBN 978-3-662-56509-4.
FLEISCHMANN, Albert. Contextual Process Digitalization: Changing Perspectives - Design Thinking - Value-Led Design. 2020. ISBN 978-3-030-38300-8.
TAO, Fei. Digital Twin Driven Smart Manufacturing. 2019. ISBN 9780128176313.

Recommended reading

FITZGERALD, Brian. Scaling a Software Business: The Digitalization Journey. 2017. ISBN 978-3-319-53116-8.
STRANDHAGEN, Jo Wessel, Sven-Vegard BUER, Marco SEMINI a Erlend ALFNES. Digitalized manufacturing logistics in engineer-to-order operations. Springer Verlag, 2019. ISBN 9783030299965.

Classification of course in study plans

  • Programme MGR-SRP-KS Master's, 1. year of study, winter semester, compulsory-optional

Type of course unit



16 hours, optionally

Teacher / Lecturer


Introdution to processes in company, information strategy
Process modelling, tools and methodology
Integrated solution, enterprise information systems ERP
Planning methods using in ERP systems - MRP, CRP, APS
Linking ERP, CRM, SCM, MES
Product documentation systems - PDM
Information support of customer relationship - CRM systems
Information support of supply chain - SCM systems
Decision support systems
Audit of company processes support

Guided consultation in combined form of studies

25 hours, optionally

Teacher / Lecturer