Course detail
Quality Management
FSI-BMKAcad. year: 2013/2014
The course Quality management introduces the students to the basic principles of modern company effectiveness management. It provides basic information on European quality policy and complex systems of quality assurance in the context of environment protection and occupational safety and health protection in the EU as a precondition for introduction of products to the market. Systems of technical standards significant for assurance of acceptability of the final product are presented.
Language of instruction
Number of ECTS credits
Mode of study
Guarantor
Learning outcomes of the course unit
Prerequisites
Co-requisites
Planned learning activities and teaching methods
Assesment methods and criteria linked to learning outcomes
Participation in the seminars. Presentation of one report and undertaking of three tests on topics announced by the lecturer during the semester. Writing of one Case Study of Conformity Assessment (CE). In case the student fails to meet these requirements, the lecturer can set an alternative condition in reasonable cases. If a student gets more than 50 points for activities during a semester, he/she will be suggested a mark and he/she does not have to take an examination. Other students have to take an examination (written and oral). Exam evaluation: excellent (91-100 points), very good (81-90 points), good (71-80 points), satisfactory (61-70 points), sufficient (51-60 points), failed (0-50 points).
Course curriculum
1. Basic terminology. Definition and dimension of quality (complete product). Orientation at customer. Determination of priorities. Process approach. Integrated system of process control and development. Six Sigma, Lean Production.
2. Total quality management. Quality and marketing. Quality planning (QFD, FMEA). Environmental and safety limiting conditions of management system.
3. Conformity assessment. Obligatory and optional conformity assessment. EU and Czech legal milieu.
4. Technical standards. Quality as conformity on the interface of processes. Positives of normalized interface. Systems of technical standards. International Standards ISO 9000. Conformity assessment according to ISO 9001.
Seminars:
1. Students‘ presentations and discussion to subjects of lectures.
2. Conformity assessment – Case Studies.
Work placements
Aims
Specification of controlled education, way of implementation and compensation for absences
Recommended optional programme components
Prerequisites and corequisites
Basic literature
Recommended reading
Janků, M.: Evropská unie – právní system evropských společenství. Computer Press, Brno, 2003. ISBN 80-7226-806-6
JURAN, J. M.; GRYNA F. M.: Juran´s Quality Control Handbook. McGraw-Hill, Inc., New York, 1988
Nenadál, J. a kol.: Moderní management jakosti. Management Press, Praha, 2008
Classification of course in study plans
Type of course unit
Lecture
Teacher / Lecturer
Syllabus
2. Total quality management. Quality and marketing. Quality planning (QFD, FMEA). Environmental and safety limiting conditions of management system.
3. Conformity assessment. Obligatory and optional conformity assessment. EU and Czech legal milieu.
4. Technical standards. Quality as conformity on the interface of processes. Positives of normalized interface. Systems of technical standards. International Standards ISO 9000. Conformity assessment according to ISO 9001.
Exercise
Teacher / Lecturer
Syllabus
2. Conformity assessment – Case Studies.