Course detail

Quality Management

FP-KjpPAcad. year: 2023/2024

The course focuses on the issue of ensuring the quality of business processes, their regulation, establishing a stable and eligible production process. Students will acquire theoretical backgrounds and methodological procedures necessary for acquiring and acquiring knowledge in the field of preparation and self-assurance of processes implemented in the company.

Language of instruction

Czech

Number of ECTS credits

5

Mode of study

Not applicable.

Guarantor

doc. Ing. František Bartes, CSc.

Department

Institute of Economics (ÚE)

Entry knowledge

Fundamentals of organization company and managerial functions of the company, understanding the importance of customers in a market economy.

Rules for evaluation and completion of the course

Course completion:
Credit: elaboration of semester work.
Exam: 

The exam can have either:                                                             a) a written form. The student receives two questions for which he has a limited time to answer. The exam is classified according to the ECTS scale.                                   b) form of test through e-learning. The exam is classified according to the ECTS scale. Students will be informed about the form of the exam at the beginning of the semester.

Completion of the course for students with individual study:
Credit: elaboration of a semester work, which will be sent to the lecturer.
Exam: 

The exam can have either:                                                            a) a written form. The student receives two questions for which he has a limited time to answer. The exam is classified according to the ECTS scale.                                      b) form of test through e-learning. The exam is classified according to the ECTS scale. Students will be informed about the form of the exam at the beginning of the semester.

Completion of the course in distance form:
Credit: elaboration of semester work.
Exam: test through e-learning. The exam is classified according to the ECTS scale.


Control of results of independent work on specified tasks. Excused absence from seminars can be compensated for via additional condition set by the teacher, usually via elaboration of partial written task.

Aims

The main objective of the course is to provide students with the theoretical foundations and methodology necessary for the quality management in the company. Also dealt with is mastering of modern management approaches to and methods of quality management necessary for management.

Students will have a clear idea of modern approaches to the quality management in a company.

Study aids

Not applicable.

Prerequisites and corequisites

Not applicable.

Basic literature

BARTES, František. Jakost v obchodní společnosti. Učební texty vysokých škol. Brno: CERM, 2022. ISBN 978-80-214-6083-6. (CS)
VEBER, J. Řízení jakosti a ochrana spotřebitele. Praha: Grada Publishing, 2002. 164 s. ISBN 80-247-0194-4. (CS)

Recommended reading

FREHR, H.U. Total Quality Management. Brno: Unis publishing, 1995. 258 s. ISBN 3-446-17135-5. (EN)
NENADÁL, J. Měření v systémech managementu jakosti. 2. doplněné vydání, Praha: Management Press 2004. 335 s. ISBN 80-7261-110-0. (CS)

Classification of course in study plans

  • Programme BAK-EP Bachelor's 2 year of study, winter semester, compulsory

Type of course unit

 

Lecture

26 hod., optionally

Teacher / Lecturer

doc. Ing. František Bartes, CSc.

Syllabus

1. Introduction, basic concepts of quality, the importance of the quality
2. Legislative requirements
3. The quality of the production proces
4. Performance measurement processes
5. Regulatory process
6. Process capability
7. Technical requirements for the product
8. The effectiveness of the control system of quality
9. Product certification
10. 7 simple tools of quality
11. 7 management tools
12. The relationship between the quality, productivity and performance
13. Development trends

Exercise

13 hod., compulsory

Teacher / Lecturer

doc. Ing. František Bartes, CSc.

Syllabus

1. Introduction, basic concepts of quality, the importance of the quality
2. The quality of the production proces
3. Regulatory process
4. Process capability
5. The role of human factors in quality system
6. 7 simple tools of quality
7. 7 management tools