Detail publikace

Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants

WANNER, L. KLUSCH, M. MAVROPOULOS, A. JAMIN, E. MARIN PUCHADES, V. CASAMAYOR, G. ČERNOCKÝ, J. EGOROVA, E.

Originální název

Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants

Typ

článek ve sborníku ve WoS nebo Scopus

Jazyk

angličtina

Originální abstrakt

We present a knowledge-driven multilingual conversational agent (referred to as "MyWelcome Agent") that acts as personal assistant for migrants in the contexts of their reception and integration. In order to also account for tasks that go beyond communication and require advanced service coordination skills, the architecture of the proposed platform separates the dialogue management service from the agent behavior including the service selection and planning. The involvement of genuine agent planning strategies in the design of personal assistants, which tend to be limited to dialogue management tasks, makes the proposed agent significantly more versatile and intelligent. To ensure high quality verbal interaction, we draw upon state-of-the-art multilingual spoken language understanding and generation technologies.

Klíčová slova

Conversational agent, Agent service coordination, Dialogue management, Ontologies Multilingual

Autoři

WANNER, L.; KLUSCH, M.; MAVROPOULOS, A.; JAMIN, E.; MARIN PUCHADES, V.; CASAMAYOR, G.; ČERNOCKÝ, J.; EGOROVA, E.

Vydáno

6. 10. 2021

Nakladatel

Springer International Publishing

Místo

Salamanca

ISBN

978-3-030-85739-4

Kniha

The PAAMS Collection. PAAMS 2021: Advances in Practical Applications of Agents, Multi-Agent Systems, and Social Good.

Edice

Lecture Notes in Computer Science book series

ISSN

0302-9743

Periodikum

Lecture Notes in Computer Science

Ročník

12946

Číslo

10

Stát

Spolková republika Německo

Strany od

316

Strany do

327

Strany počet

12

URL

https://link.springer.com/chapter/10.1007/978-3-030-85739-4_26#copyrightInformation

BibTex

@inproceedings{BUT175848,
  author="WANNER, L. and KLUSCH, M. and MAVROPOULOS, A. and JAMIN, E. and MARIN PUCHADES, V. and CASAMAYOR, G. and ČERNOCKÝ, J. and EGOROVA, E.",
  title="Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants",
  booktitle="The PAAMS Collection. PAAMS 2021: Advances in Practical Applications of Agents, Multi-Agent Systems, and Social Good.",
  year="2021",
  series="Lecture Notes in Computer Science book series",
  journal="Lecture Notes in Computer Science",
  volume="12946",
  number="10",
  pages="316--327",
  publisher="Springer International Publishing",
  address="Salamanca",
  doi="10.1007/978-3-030-85739-4\{_}26",
  isbn="978-3-030-85739-4",
  issn="0302-9743",
  url="https://link.springer.com/chapter/10.1007/978-3-030-85739-4_26#copyrightInformation"
}